agentic ai for travel

the ai layer forevery travel company

search, support and end-to-end booking across web, app, whatsapp, voice, chatgpt, email, slack and more - all on your live inventory.

book a demo
8+ years building travel ai. we know the domain deeply.
web · ai modelive inventory
find me a nonstop flight that lands before 3
nonstop ✓lands < 3:00 pm ✓
best · lands 2:21 pmB611:05 am → 2:21 pmnonstop · 6h 16m$402
UA7:40 am → 11:02 amnonstop · 6h 22m$455
cheapestDL12:10 pm → 6:44 pmnonstop · lands after 3 pm$340
Rivi
Rivi · intelligence layer
whatsappnow
0:07
voice note · arabic
option 1 of 3 · best match
Rosewood Jeddah · 4.6 ★corniche · sea view · 2 nights﷼420/ night
book option 1
booked · conf HT8842
voice · in-app
booking confirmedJFK → SFO · nonstop · lands 2:21 pm$402pnr RV7K2X
37.7749° n, 122.4194° w · san francisco
web · ai modelive
nonstop, lands before 3
B611:05 am → 2:21 pmnonstop · best$402
RiviRivi · intelligence layer
booking confirmedwhatsapp · voice · web · chatgptpnr RV7K2X
selected travel companies we've worked with
+ more

your customers don't
think in filters

"better if it departs after noon & still cheap""a 4-star hotel walking distance from the ferry building""move me to the 6 pm flight""add a bag""plan my trip as per this reel"

Rivi understands the intent - and can take the action

one intelligence layer

from search to support - and all the way to booking

Rivi products are agentic. they don't just answer questions. they understand intent, search live inventory, recommend options, complete bookings and handle post-booking support through your existing APIs.

01 · search

understand intent

natural language, voice and complex travel preferences.

02 · recommend

find what actually fits

ranking and personalization across live inventory.

03 · book

complete the journey

autonomous end-to-end flight, hotel and travel booking.

04 · support

take action after booking

changes, cancellations and ancillaries through your servicing and manage-booking APIs.

05 · corporate
corporate travel, handled through ai.
policy integrationsin-policy recommendationswallet paymentinvoicingbooking + supportall through conversation.
in the product

watch Rivi work

story 01 · smart sort + sort by best

ask the way you actually think

Rivi doesn't blindly obey one preference. it weighs hard requirements against softer priorities, evaluates the available inventory around those trade-offs - and explains why the strongest options rank higher.

language understanding + recommendation intelligence across live inventory
explore smart sort
nonstop or max 1 quick layover, prefer United but open to others if it's expensive
nonstop, 1 stop ✓layover < 3 hours ✓airline: United ↑
best matchDLDelta · 10:05 am → 1:15 pmnonstop + much cheaper$318
preferred airlineUAUnited · 9:40 am → 12:58 pmmatches airline preference, but costs more$492
AA7:10 am → 4:45 pm2 stops · 4h 50m layoverranked down
trade-offs balanced · 212 fares consideredillustrative example
whatsapp · cleartrip traveler12.9716° n · bengaluru
0:09
"शुक्रवार शाम बेंगलुरु से दिल्ली की सबसे सस्ती नॉनस्टॉप फ्लाइट ढूंढो।"
voice note · hindi · "cheapest nonstop BLR → DEL friday evening"
ये सबसे अच्छे विकल्प हैं:
AIBLR → DEL · 6:10 pmnonstop · cheapest₹4,820
UKBLR → DEL · 7:35 pm₹5,110
पहला वाला बुक कर दो
fare selected · saver
traveler details from profile
payment · saved upi
booked · pnr AI7C2K · e-ticket sent ✓
illustrative example
story 02 · whatsapp ai

send a voice note. book the trip

Rivi hears the request, searches your live inventory, and doesn't stop at recommending. it selects the fare, gathers the details and completes the booking.

multilingual support configurable across 30+ languages
explore whatsapp ai
story 03 · ai customer support

support that actually does something

not a deflection bot. Rivi retrieves the booking, checks what's possible, changes the flight, adds the ancillary and confirms the new itinerary - on its own.

integrates with your servicing + manage booking APIs
explore ai customer support
move me to the 6 pm flight and add a bag.
Rivi · taking actionbooking RV7K2X
booking retrieved · JFK → SFO tomorrow
6:00 pm departure available · fare difference $32
flight changed · seat 14C kept
checked bag added · 23 kg
new itinerary sent · departs 6:00 pm · 1 bag
servicing api · manage booking api · paymentsillustrative example
business impact

ai that changes the economics of travel commerce.

Rivi can increase what customers discover, choose and buy - while reducing the cost and friction of serving them.

new demand captured
understand requests traditional search and filters cannot.
higher conversion
better ranking and less friction from intent to booking.
upsell
surface better options with personalized reasoning.
retention
get travelers to the answer faster and provide a better ux.
discover
choose
book
add
return
support
new users reached
reach customers through voice, messaging and multilingual experiences.
personalization
every query and interaction becomes signal for the next one.
cross-sell
introduce hotels, ancillaries, transfers, insurance and more at the right moment.
lower cost to serve
automate support and servicing actions that previously required people.
eight outcomes across the travel-commerce journey · measured against your baseline, not ours
discover
new demand captured
understand requests traditional search and filters cannot.
new users reached
reach customers through voice, messaging and multilingual experiences.
choose
higher conversion
better ranking and less friction from intent to booking.
personalization
every query and interaction becomes signal for the next one.
book
add
upsell
surface better options with personalized reasoning.
cross-sell
introduce hotels, ancillaries, transfers, insurance and more at the right moment.
return
retention
get travelers to the answer faster and provide a better ux.
support
lower cost to serve
automate support and servicing actions that previously required people.
the Rivi platform

16 ai products. endless use cases

across every travel vertical - flights, hotels, experiences, buses, trains, cruises, cabs, ferries, insurance, tickets and add-ons.

Rivi
one intelligence layer
+ product kittravel ui kit - the storefront itself, ready to brand.explore
built for travel commerce

built for everyone selling travel

otastmcsairlinesbanks + card portalshotel groupsmetasearchexperiencescruisesrailcar rentaldmosdmcs
one intelligence layer, tuned to how each of them sells travel
travel ui kit

need the travel experience too? launch it with Rivi

a ready-to-brand travel commerce foundation for flights, hotels, experiences and more - connected to live supply and the Rivi ai layer from day one.

explore travel ui kit
yourtravelco.com
tokyo · TYOoct 12 → 162 travelerssearch
tokyo
35.6762° n, 139.6503° e · 4 nights
shinjuku
park hotel west
★ 4.6 · $210 / night
ginza
bay garden hotel
★ 4.8 · $305 / night
ask anything - connected to the Rivi ai layer
the economics

build the foundation once. launch more on top

Rivi starts by connecting to your inventory, APIs, UX and business rules. every new ai product then reuses the foundation already in place.

ai chatwhatsappvoicechatgptsupportai mode+ 10 more
foundation · built once
search apisbooking apissupport apisinventorybusiness rulesbrandcustomer data
the economics aren't linear. they compound
each product ≈ foundation + ε
dedicated engineering

customize anything.

our engineering team adapts Rivi to your UX, APIs, workflows and business rules.

your uxyour apisyour workflowsyour rules
deployment

deploy your way.

Rivi cloudfully managed, fastest to live
your cloudinside your vpc and boundaries
hybridsplit by workload and data
built to fit enterprise security, compliance and infrastructure requirements.
selected work

built with leaders in travel

view all work
distribution

be wherever your customers are

every surface is a node in one system - same intelligence, same live inventory, same booking rails.

Rivi
webchatgptwhatsappvoiceiosandroidemailimessageslackteamsinstagramphoneclaude
webiosandroidwhatsappvoicechatgptclaudeslackteamsemailimessageinstagramphone
one system · every surface · same live inventory

build the ai layer your customers will actually want to use

book a demo
search. support. booking. everywhere your customers are.
45.9853° n, 9.2620° e · lake como